We are dedicated to making your shopping experience with us as enjoyable as possible. We understand how much you value your every purchase and therefore, in the rare event that you are not fully satisfied with what you have ordered, you can simply return it back to us. You can initiate the return online and our customer care representative will provide you with a resolution as soon as possible. The item/items that you wish to return might be picked up from your doorstep or you could courier it to us, according to your convenience.

On having received the product, we will initiate replacement or refund, as per your request. Within 2-3 weeks of our receiving the product, you shall receive your refund. We work round the clock to make returns as hassle-free as possible.

Return Policy

We at OneTrend Retail highly regard the trust that customers place in us and that is why we place special importance on highest standards for secure transaction and customer information privacy. Please go through our privacy policy in order to have a clear picture about our information gathering and dissemination practices.

By visiting our Website, you are agreeing to be bound by the terms and conditions of our Privacy Policy.

If you make any transactions with us, we collect information such as billing address, a credit/debit card number or any other payment instrument details and tracking information from checks and money orders.

Review Personal Information: We provide our customers with the opportunity to review and change the personal information that they have provided to us. After creating an account on our Website, if you feel that you have to change the address or the phone number or any other such information, you can do so by clicking on “edit” found in your Member page.

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